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Returns + Policies


In-store purchases may be returned within 7 days, for store credit only. Online orders may be returned within 15 days from date of receipt for a complete refund (less shipping costs) to the same card on which it was purchased.

All footwear, outerwear, and Last Chance items are FINAL SALE. No exceptions.

Items purchased online can be returned via UPS or certified mail to French + Italian. All returned items must be in the original condition and packaging and sent to:

French + Italian
129 Washington St
Marblehead, MA 01945

We will contact you when your return has been received and processed.  Feel free to contact us shop@frenchitalian.com with any questions about your order.


We will ship your order via UPS. Your order will ship within 2 business days. You can select how fast you would like to receive your order at checkout. 

  • UPS Ground:  $18.00 (currently free with orders over $250)
  • UPS 2-DAY EXPRESS: $35.00
  • UPS Next Day Air: $125.00 

For international orders, duties and taxes are the responsibility of the recipient. Should the package be refused at the point of delivery, the order will be charged a return shipping fee as well as the duties and taxes incurred on the shipment.

Payment Types

We accept American Express, Visa and MasterCard.

Gift Wrap

...is with pleasure + complimentary! Please include a gift message note in cart with your purchase.

Out of stock items

On occasion, an item you selected might be out of stock.  If this is the case, we will contact you immediately upon receipt of your order.